FAQ

Here in the FAQ we answer your most frequently asked questions.

What are the Shipping & handling?

The Shipping & handling depend on the weight of the package. From a purchase of CHF 99 we ship free of charge. All packages are sent carbon neutral.

What range does Jinny Joes have?

At Jinny Joes you will find high-quality home and kitchen accessories and beautiful gift items. Each product is a real favorite and is carefully selected by Jinny Joes.

What brands can you find at Jinny Joes?

You can find the brands Bastion Collections, Eulenschnitt, räder design stories, Hello Sue, Majas Cottage, Storefactory Scandinavia and Solwang Design at Jinny Joes.

What Payment methods does Jinny Joes accept?

You can pay by Twint, credit card (Mastercard, Visa, American Express), Invoice, Paypal or prepayment.

Is Jinny Joes certified by Trusted Shops?

Jinny Joes living & kitchen accessories has been Trusted Shops certified since June 9th, 2020. You can recognize this by the official seal of approval that is displayed on the website. Jinny Joes has been extensively checked for compliance with strict quality criteria by Trusted Shops and for compliance with legal requirements. With Trusted Shops buyer protection, you are also guaranteed a refund of the purchase amount of up to CHF 4,000 per Order .
For more information, visit Trusted Shops:Jinny Joes at Trusted Shops

Is the connection to the website secure?

Yes, the connection to www.jinnyjoes.ch is encrypted with the highest possible TLS version.